Shipping policy

Lost or Stolen Packages

DMJ’s Creative Design LLC is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

Custom & Made-to-Order Items

Due to the personalized nature of custom products, production times may vary. We appreciate your patience while we create your unique item with care and attention to detail.